monitoring & alerting
Useful observability, sensible alert thresholds, a clear point of escalation. Pages that mean something, not noise.
Linux infrastructure,
handled
Monitoring, maintenance, patching, backup confidence, and practical DevOps support, for businesses that need safe hands without a full-time hire.
who this is for
agencies
You host client sites, or inherited server responsibility somewhere along the way, and nobody really owns it day to day. The bills, the alerts and the patches land on whoever's least busy.
saas teams
Your product serves real customers, but the ops knowledge lives in one or two heads, and reliability work always loses to shipping.
what the work looks like
patching & maintenance
Routine updates handled on a cadence, with kernel reboots scheduled in maintenance windows rather than deferred forever.
backups that work
Backups reviewed, restore-tested, and treated as recoverability rather than wishful thinking. Quarterly restore drills.
troubleshooting
When something breaks, there's a responsible technical pair of hands involved quickly, plus a write-up of what went wrong and why.
migrations & clean-up
Server moves, estate consolidation, and the kind of infrastructure work that usually gets left half-finished.
documentation & runbooks
Useful documentation, plain-language explanations, and sensible priorities without jargon.
how engagements work
Two ways to work together: ongoing cover, or a defined piece of work.
retainer
Monthly cover. Routine maintenance, patching cycles, monitoring, backup checks, plus reasonable response to ad-hoc questions and incidents within agreed hours.
- Named technical contact
- Documented runbooks for your environment
- Quarterly review of risks, capacity, spend
- Cancel monthly, no lock-in
project
A defined piece of work: migration, audit, hardening, rebuild. Scoped, quoted, shipped, handed over with documentation. Fixed price wherever the shape is clear enough.
- Written scope before any code or change
- Staging-first where the platform allows
- Documented handover, not just access credentials
- Two-week stabilisation window after go-live
what clients say
"Chris has been a trusted infrastructure partner to design'r'us for many years. He understands our setup, responds clearly when we need help, and gives us confidence that our servers are properly looked after."
"Chris is an invaluable partner to PB Hosts. From advising on our server infrastructure and sourcing the right suppliers to proactive management and rapid support, he consistently goes above and beyond. His expertise, reliability, and responsiveness give us complete confidence that our hosting platform is in safe hands. I couldn't run my business without him."
"I have worked with Chris for over five years, and he has consistently delivered exceptional server management for us. His knowledge is second to none and he always responds very quickly to any queries we have."
"Chris has become a reliable technical partner for ISARR over the last eight years. He supports both infrastructure and wider technical decision-making when we need senior input, and explains options clearly. He gives us confidence that the important technical foundations are being looked after."