Clear starting points for infrastructure support. These are guide prices, not one-size-fits-all packages. Final pricing depends on estate size, complexity, support expectations, and whether the work is ongoing support, a review, or a one-off project.
These are the usual ways ongoing support is structured. The right level depends less on server count alone and more on how much operational responsibility, maintenance, and response you actually need.
For small, lower-complexity setups that need monitoring, routine patching, and a dependable point of contact.
Starting from
Usually 1–2 straightforward servers where the main need is sensible upkeep and somebody responsible to call on.
For production estates that need active monthly care rather than passive oversight.
Starting from
Best for agencies and SaaS teams that want maintenance handled properly, a modest support allowance, and faster help when something needs attention.
For more important or more involved environments that need meaningful operational ownership and senior guidance.
Starting from
For businesses that want a fractional infrastructure lead involved, not just a support contact reacting to tickets.
Bespoke support is for larger estates, unusual setups, dedicated response expectations, or work that does not fit neatly into a standard monthly arrangement.
Bespoke support
Quoted to your requirements
Best where the estate, risk profile, or response expectations go beyond the normal monthly support levels above.
Request a quoteAll pricing shown is indicative and starts from the figures listed above. Final scope and pricing are agreed after a short conversation about your environment, support expectations, and any known risks.
Good starting point
If you know there is risk but do not yet know the right support model, start here. This is a structured review of your current setup with written findings and a prioritised action list.
Flat fee for up to 10 servers
Best for inherited estates, ageing servers, unclear ownership, or teams that want a structured assessment with written findings before committing to monthly support or implementation work.
Ask about a Risk ReviewNot everything belongs on a monthly retainer. One-off work can be a better fit when the need is specific, time-boxed, or clearly scoped.
£395
For defined implementation work, troubleshooting, config changes, or focused infrastructure tasks that need a meaningful chunk of time.
£750
For larger one-off tasks such as migration prep, monitoring setup, remediation work, or incident follow-up.
Larger one-off projects are usually quoted after a short call so scope, access, and risk are clear up front.
Start with a short conversation. We can look at what you are running, where the risks are, and whether monthly support, a review, or a one-off piece of work makes the most sense.
Book a call with Chris